Privacy Policy

1. Introduction

CloudXFit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Gym information (gym name, address, contact details)
• Member information (names, contact details, membership data)
• Payment information (processed securely through Razorpay)
• Communication preferences

2.2 Automatically Collected Information

• Usage data and analytics
• Device information
• Log data
• Cookies and similar technologies

3. How We Use Your Information

• To provide and maintain our gym management services
• To process payments and subscriptions
• To send automated reminders and notifications via WhatsApp
• To improve and personalize your experience
• To communicate with you about updates, features, and support
• To analyze usage patterns and improve our platform
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Razorpay (payments), Meta (WhatsApp messaging), Resend (email)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We use encryption, secure protocols, and regular security audits to safeguard your data.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Export your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you close your account, we may retain certain information for legal, tax, or regulatory purposes.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. WhatsApp Communications

We use WhatsApp Business API to send automated reminders and notifications. By using our service, you consent to receive these communications. You can opt-out at any time through your account settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@cloudxfit.com
• Website: https://cloudxfit.com