Refund Policy

We want you to be satisfied with CloudXFit. This policy outlines our procedures for refunds and cancellations.

1. 14-Day Satisfaction Period

New subscribers are eligible for a full refund within the first 14 days of their initial subscription if they are not satisfied with our service.

2. Non-Refundable Items

Fees for specific usage-based services (like WhatsApp API conversation charges) are non-refundable once the service has been utilized.

3. Cancellation

You can cancel your subscription at any time. Your service will continue until the end of your current billing period, after which no further charges will be made.

4. Processing Refunds

Refund requests must be submitted to our support team. Approved refunds will be processed within 5-7 business days to the original payment method.